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Privacy Policy

At Nutriprime, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our digital services.

1. Who we are

Nutriprime is a digital wellness and nutrition platform designed to support users with nutrition-related tools, content, meal planning, and healthy lifestyle resources. The data controller responsible for processing your personal data is: Company name: Cucharas y tenedores fit SAC Brand: Nutriprime Registered address: Jiron Libertad 1517 – Pueblo Libre, Lima, Peru Email: info@nutriprime.app Website: https://nutriprime.app

2. Information we may collect

Depending on how you interact with Nutriprime, we may collect the following categories of information:

Information you provide directly

  • Name and surname.
  • Email address.
  • Phone number, if provided.
  • Account registration information, if applicable.
  • Contact form messages.
  • Preferences, goals, or information you voluntarily provide.
  • General nutrition, wellness, lifestyle, or meal planning preferences that you choose to share.

Information collected automatically

When you visit our website, we may collect certain technical and usage information, such as:
  • IP address.
  • Browser type and version.
  • Device type.
  • Operating system.
  • Pages visited.
  • Date and time of visit.
  • Website interactions.
  • Cookies and similar tracking technologies.

Payment information

If Nutriprime offers paid services, payment information may be processed by external payment providers. Nutriprime does not store full credit card details unless expressly stated and legally permitted.

3. No sensitive medical data

Nutriprime does not request or intentionally process sensitive medical data, medical records, clinical diagnoses, or health treatment information through this website. Any nutrition, wellness, lifestyle, or meal planning information provided by the user is used only to personalize the user experience and improve the services offered by Nutriprime. Users should not submit sensitive medical information through general forms or website interactions.

4. How we use your information

We may use your personal data to:
  • Provide and improve our website, app, and digital services.
  • Create and manage user accounts, if applicable.
  • Respond to contact requests or customer support inquiries.
  • Personalize user experience.
  • Provide nutrition, wellness, or meal planning-related features.
  • Send service-related communications.
  • Send promotional or marketing communications, when permitted by law or with your consent.
  • Analyze website performance and user behavior.
  • Measure and improve advertising campaigns.
  • Maintain security and prevent fraud.
  • Comply with legal obligations.

5. Legal basis for processing

Where applicable, we process your personal data based on one or more of the following legal grounds:
  • Your consent.
  • Performance of a contract or pre-contractual relationship.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • Protection of rights, security, and fraud prevention.

6. Advertising and analytics tools

Nutriprime may use third-party analytics, advertising, and measurement tools to understand website performance, improve our services, deliver relevant communications, and evaluate marketing campaigns. These tools may use cookies, pixels, tags, or similar technologies. We do not need to identify every advertising provider in this policy, but users may manage their preferences through our cookie banner, browser settings, or other available consent tools.

7. Sharing your information

We do not sell your personal data. We may share your information with trusted service providers when necessary to operate and improve our services, including:
  • Technology and hosting providers.
  • Analytics and advertising measurement providers.
  • Email and communication platforms.
  • Payment processors, if applicable.
  • Customer support tools.
  • Professional advisors, when necessary.
  • Public authorities, if required by law.
All service providers are expected to handle personal data in accordance with applicable privacy and security standards.

8. International data transfers

Some service providers may process information outside Peru or outside your country of residence. When this occurs, Nutriprime will take reasonable measures to ensure that personal data is handled according to applicable data protection standards.

9. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer necessary, we will delete, anonymize, or securely store it according to applicable requirements.

10. Your rights

Depending on your location and applicable law, you may have the right to:
  • Access your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data.
  • Object to or restrict certain processing activities.
  • Withdraw consent, when processing is based on consent.
  • Request information about how your data is processed.
  • Opt out of promotional communications.
  • File a complaint with the relevant data protection authority.
To exercise your rights, contact us at info@nutriprime.app.

11. Cookies and tracking technologies

We use cookies and similar technologies to operate the website, improve user experience, analyze traffic, and support advertising and marketing activities where permitted. For more information, please review our Cookies Policy.

12. Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure. Users are responsible for keeping their login credentials confidential, if applicable.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with the corresponding date.

14. Contact

For questions about this Privacy Policy or your personal data, contact us at: Email: info@nutriprime.app Website: https://nutriprime.app Address: Jiron Libertad 1517 – Pueblo Libre, Lima, Peru